Welcome to the family
Getting started
The newest category in alpine skiing has arrived. Full-suspension skiing brings new sensations, new technique, and new performance - and it rewards proper setup, awareness, and progression. Here is how to get acclimated, build confidence, and get the most out of your ShredShox.
Unbox your platform
Open the box for your first in-person look at a complete full-suspension platform. Inside you will find everything you need: a purpose-built all-mountain ski, the integrated ShredShox suspension system, and a hand pump to charge and tune your shocks.
Set up your bindings
Before your first run, have a qualified binding technician at your local shop mount and adjust your bindings to your boot sole length, set your DIN, and verify forward pressure for your size and skier type. We also recommend a fresh tune for the conditions you expect.
Binding adjustment and maintenance are the sole responsibility of the user. ShredShox does not set bindings; have them configured and checked by a qualified technician before use.
Read full terms
Tune your shocks
Four shocks, two per ski. Start with all four at the same PSI for a balanced baseline while you acclimate, then fine-tune to your style, terrain, and conditions. Every skier is different, so experimentation is part of the fun.
Read the setup guide
Your first descents
Let it rip. The first run or two is an acclimation period - new feedback, new sensations, new control. Once you are comfortable, ski as you normally would and start dialing the system into your style and terrain.
Read 'Carving Beast'
Carry it with ease
Your ShredShox includes a carry strap, so the full platform is easy to shoulder from the car to the lift and back at the end of the day. Here is the quick how-to.
Watch the how-toRegister your ShredShox
It takes a minute and keeps your 1-year limited warranty valid. Register before your first day out.
Register nowSupport
Warranty, registration & FAQ
Everything you need on coverage, registration, returns, and riding safe.
Is my ShredShox covered by warranty?
Yes. ShredShox-branded products carry a 1-year limited warranty to the original purchaser against manufacturing defects in materials and workmanship. If a covered defect appears, we will repair or replace the product at our discretion. It does not cover misuse, improper setup, normal wear, or cosmetic aging.
Read the full warrantyHow do I register my ShredShox?
Register your product to validate your warranty and keep your details on file. It only takes a minute - do it before your first day out.
Register your productHow do I file a warranty claim?
Submit a claim with your proof of purchase using the ShredShox warranty return form. Products sent in for evaluation must be clean. Questions? Email jay@nextlevelplatforms.com
Start a warranty claimWhat is your return policy?
We accept returns on eligible items within 30 days of purchase, in brand-new condition: unused, in original packaging, not disassembled, with proof of purchase. Customers cover return shipping; original shipping is non-refundable.
Read the returns policyDo the bindings come set up?
No. Before your first run, have a qualified binding technician set your boot sole length, DIN, and forward pressure for your size and skier type, and re-check them regularly.
Is skiing on ShredShox safe?
Alpine skiing is inherently risky, and no equipment - including a suspension system - can eliminate the risk of injury. By using the equipment you assume those risks. Please read the full assumption of risk and waiver before riding.
Read full terms